Privacy policy

Who we are

This policy explains how Leapstrat Interactive (“Leapstrat”, “we”, “us”) collects and uses personal information when you visit leapstrat.in, contact us, book a call or work with us. We are the data controller for this information (the “data fiduciary” under Indian law).

Information we collect

Information you give us

• Enquiries: your name, work email, company, region, the services you are interested in, budget, timeline and project details.
• Call bookings: your name, email, chosen time slot and any notes you add in Cal.com.
• Conversations: what you send us by email, phone or WhatsApp, and notes from calls and meetings.
• Client work: contact details of the people we work with and the information needed to invoice and deliver a project.

Information collected automatically

• Device and usage data: IP address, browser, device type, pages visited, referring site, and time spent on the site.
• Cookies and similar technologies: see section 04. Analytics and marketing cookies are only set if you allow them.

Information from others

Advertising platforms such as LinkedIn and Meta may give us aggregated reports about people who saw or clicked our ads. These reports do not identify you by name.

How we use it and why

We only use personal information where we have a lawful reason to. Under the EU and UK GDPR, those reasons are:

We do not use your information for automated decisions that have legal or similarly significant effects on you.

Cookies and tracking

Cookies are small files stored on your device. We group ours into four types. Only strictly necessary cookies are set by default; the rest wait for your choice in the cookie banner. The booking calendar loads only when you open the Book a call tab on our Contact page.

Who we share it with

We do not sell your personal information. We share it only with service providers that help us run the site and the business, under contracts that limit how they can use it.

We may also share information with professional advisers such as lawyers and accountants, or with authorities when the law requires it.

International transfers

Leapstrat is based in India, so the information you send us is handled by our team in Kolkata. Several of our providers are based in the United States. When your information moves outside the EU, the UK or Canada, we protect it with the European Commission’s Standard Contractual Clauses, the UK International Data Transfer Addendum, the EU-US Data Privacy Framework where a US provider is certified, or an equivalent safeguard. You can ask us for a copy at info@leapstrat.in.

How long we keep it

When we no longer need information, we delete it or make it anonymous.

How we protect it

Access to personal information is limited to the people who need it. We use encrypted connections, two-factor authentication on our business tools, and regular reviews of who has access. No system is completely secure, so if we ever have a breach that affects you, we will tell you and the relevant authority as the law requires.

Your rights (EU and UK)

If you are in the EU or the UK, you have the right to:

• Access the personal information we hold about you
• Correct information that is wrong or incomplete
• Ask us to delete your information
• Restrict or object to how we use it, including for direct marketing
• Receive your information in a portable format
• Withdraw consent at any time, without affecting earlier use

Email info@leapstrat.in to make a request. We reply within one month. You can also complain to your local data protection authority, or in the UK to the Information Commissioner’s Office (ico.org.uk).

California residents

If you live in California, the CCPA as amended by the CPRA gives you the right to:

• Know what personal information we collect, use and disclose
• Delete personal information we collected from you
• Correct inaccurate personal information
• Opt out of the “sharing” of personal information for cross-context behavioural advertising
• Limit the use of sensitive personal information (we do not collect any)
• Not be treated differently for using these rights

We do not sell personal information. Marketing cookies from Meta and LinkedIn may count as “sharing” under California law; you can opt out in Cookie settings or with a GPC signal. To make any other request, email info@leapstrat.in. We will confirm your identity before acting, and an authorised agent may make a request on your behalf.

Canadian residents

Under PIPEDA, we collect, use and disclose personal information only with your consent or where the law allows. You can ask to see the information we hold about you, ask us to correct it, or withdraw consent, subject to legal or contract limits. Our privacy officer, Aditya Sharma, is responsible for our compliance and can be reached at info@leapstrat.in. If you are not satisfied with our answer, you can contact the Office of the Privacy Commissioner of Canada (priv.gc.ca).

Indian law and grievances

As a company based in India, we follow the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. We are also preparing for the Digital Personal Data Protection Act, 2023 and its Rules, whose main obligations apply from 14 May 2027.

You can ask us to access, correct or delete your information, or withdraw consent, through our Grievance Officer. We acknowledge every grievance within one working day and resolve it within one month.

Once the Data Protection Board of India is accepting complaints under the DPDP Act, you can also take an unresolved grievance to the Board.

Children

Our site and services are for businesses. We do not knowingly collect personal information from anyone under 16. If you think a child has sent us information, contact us and we will delete it.

Changes to this policy

We may update this policy when our services or the law change. The date at the top shows the latest version. If a change is significant, we will highlight it on this page.

This version29 September 2026

Contact us

For any question about this policy or your information, email info@leapstrat.in or write to Aditya Sharma, Privacy Officer, at the address in section 01. We reply within one working day and complete requests within the time the law allows.